Privacy Policy

Ensure you always know what information we collect about you, how we use it, and have meaningful control over all of it. We want to provide you with tools so you can make the best choices with the information you provide us. In essence, that's what this Privacy Policy is all about.

Thank you for visiting organicnation.co.in. We are committed to protecting your personal information and your right to privacy.

www.organicnation.co.in is owned and operated by FOODSBAY INDIA and is engaged in the business of curating, designing and selling consumer products under the brand name "Organic Nation". When we say"Website", we mean the website www.organicnation.co.in, and all related functionality, services, and content offered by or for Foodsbay India.

This document is published in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011.

The Company is committed to ensuring that your privacy is protected. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

1. We collect personal information that you voluntarily provide when you register, purchase products, or contact us.

2. The personal information we collect may include the following:

   Payment Information (RBI Compliant):

   Due to Reserve Bank of India (RBI) card storage regulations effective October 1, 2022, we save customer card details in a compliant format that keeps your sensitive information secure.

   • Age and location
   • IP address
   • Contact details
   • Email addresses
   • Reviews and feedback
   • Identity documents (PAN)
3. We do not intentionally collect sensitive personal information unless legally required.
4. If you provide personal information, you consent to its transfer and storage on our servers.
5. Like many businesses, we collect data through cookies. Most web browsers accept cookies by default, but you can change your settings.
6. If you interact with us on social media, we receive personal information based on your privacy settings.

1. We collect personal information to identify you and provide better services:

   Purchase and Delivery

   To fulfill orders, process payments, and deliver products

   Service Improvement

   To analyze performance and improve usability

   Personalization

   To recommend products that might interest you

   Communication

   To communicate about orders and services

   Targeted Advertising

   To display relevant content (not using personally identifiable information)

2. Your personal data will be retained only as long as necessary for the purposes collected.
3. Some information may be stored indefinitely due to legal requirements or technical constraints.

Information about our customers is important, and we are not in the business of selling personal information. We share information only as described below:

1. We use cookies to optimize our web presence. These are small text files that help us:

   • ✓Keep track of items in your shopping basket
   • ✓Conduct research to improve content and services
   • ✓Prevent fraudulent activity
   • ✓Improve security

   You can disable cookies in your browser settings, but this may limit functionality.

2. Approved third parties may also set cookies when you interact with our services.
3. Third parties include search engines, analytics providers, shipping companies, and advertising networks.

When you send email or other communication to us, we may retain those communications to process your inquiries, respond to requests, and improve our services.

Our systems are designed with your security and privacy in mind:

You have the following rights regarding your personal data:

1. Right to access and review data
2. Right to get data rectified
3. Right to seek erasure of data
4. Right to withdraw consent
5. Option to not provide data prior to collection

The Company may alert users by email, phone (SMS/call), or push notifications to inform about new service offerings or other useful information.